Privacy Policy of Advantage Heating
Last Updated: June 23, 2026
Advantage Heating, AC, & Electrical LLC (“Advantage Heating,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit advantageheatingllc.com, contact us, request service, schedule an appointment, receive communications from us, or otherwise interact with our business.
By using our website or providing information to us, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information you choose to provide, including your name, email address, phone number, service address, billing address, appointment details, service requests, HVAC or electrical equipment information, photos or documents you submit, payment-related information, financing-related information, and any other information you provide through forms, phone calls, emails, text messages, chats, or other communications.
We may also automatically collect limited website and device information, including your IP address, browser type, device type, operating system, pages visited, time spent on our website, referring website, interactions with our website, and general location information.
If you call us, we may collect call details and may record or monitor calls for quality assurance, training, scheduling, customer service, and business purposes where permitted by law.
How We Use Information
We may use information to schedule and provide services, respond to inquiries, prepare estimates, process payments, manage customer accounts, send appointment reminders, provide customer support, improve our website and services, request reviews, send service updates, communicate promotions or offers, perform marketing or remarketing, prevent fraud, comply with legal obligations, and operate our business.
Cookies, Analytics, and Advertising
We may use cookies, pixels, analytics tools, tracking technologies, and similar tools to improve our website, understand how visitors use our site, remember preferences, measure advertising performance, and support marketing or remarketing campaigns.
These tools may be provided by third parties such as website hosting providers, analytics platforms, advertising platforms, call tracking providers, CRM systems, scheduling tools, or similar vendors.
You can usually adjust your browser settings to refuse or remove cookies. Some website features may not function properly if cookies are disabled.
How We Share Information
We do not sell your personal information in the traditional sense.
We may share information with trusted service providers and vendors who help us operate our business, including scheduling platforms, dispatch systems, CRM providers, payment processors, financing partners, marketing platforms, website hosting providers, analytics providers, review platforms, subcontractors, customer service providers, and professional advisors.
We may also share information when necessary to provide services, complete transactions, comply with law, respond to legal requests, enforce our agreements, protect our rights, prevent fraud, or protect the safety of our customers, employees, or others.
Mobile Messaging Privacy and Compliance
We value your privacy and are committed to complying with applicable mobile messaging rules.
We will not share, sell, rent, or disclose mobile information, including your phone number, SMS opt-in data, or text messaging consent, with third parties or affiliates for their own marketing or promotional purposes.
Information may be shared with subcontractors or service providers who support our business operations, such as customer service, scheduling, dispatching, or messaging services, but only as necessary to provide those services.
All text messaging originator opt-in data and consent information will not be shared with third parties for marketing or promotional purposes.
If you opt in to receive SMS messages from us, we may send appointment reminders, service updates, customer care messages, promotional messages, or other business-related communications. Message frequency may vary. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP to any message. After you opt out, we may send a confirmation message and then stop sending further SMS messages unless you opt in again.
For help, reply HELP or contact us at service@advantageheating.com.
Email Communications
If you provide your email address, we may send you service-related emails, appointment communications, follow-ups, promotions, or other information about our services.
You may opt out of marketing emails by following the unsubscribe instructions in the email or by contacting us directly. We may still send non-marketing emails related to appointments, transactions, account matters, safety, or legal notices.
Your Choices
You may contact us to request that we update, correct, or delete certain personal information, subject to legal, business, contractual, or recordkeeping requirements.
You may also request to opt out of marketing communications by contacting us directly.
Depending on where you live and applicable law, you may have additional privacy rights, such as the right to access, correct, delete, or receive a copy of certain personal information. To make a request, contact us using the information below.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, system, or method of transmission is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain information for as long as reasonably necessary to provide services, operate our business, comply with legal obligations, resolve disputes, enforce agreements, maintain records, and support legitimate business purposes.
Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Third-Party Websites
Our website may link to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will post the updated version on our website with a new “Last Updated” date. Your continued use of our website or services after updates are posted means you accept the revised Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or want to update, correct, delete, or make a request regarding your personal information, please contact us:
Advantage Heating, AC, & Electrical LLC
Email: service@advantageheating.com
Phone: (503) 393-5315
© 2026 Advantage Heating, AC, & Electrical LLC
